Digital Delivery Manager

Grade: Grade 6

Reference: 206224

Location: Our main Defra DDTS hubs are in York, Warrington, Newcastle, Reading and Bristol. Please note that occasional travel to Weybridge is expected. Defra operate a blended working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others. Individuals are expected to work from any Defra office to connect with their colleagues, as required by their role and business team needs. There is flexibility to split working week, spending minimum of 40-60% in the workplace, unless exceptional circumstances apply and/or you are a contractual home worker. Please be aware that this role will be contractually based in a Defra group workplace/office. Travel and subsistence cannot be claimed to your contractual base. The successful candidate is required to carry out all their duties from a UK location, and cannot do so from an overseas location at any time. Please also be aware that space within the London office is restricted and it may not be possible to be based in this location.

Salary: £57,114 - £71,019 National: £57,114 - £65,740, London: £61,707 - £71,019 + Industry Leading Pension + Benefits

Closing Date: 05 Jun 2022

The Digital function within Defra’s DDTS are looking to recruit a Digital Delivery Lead.

In this exciting role, you will have responsibility for products and services that are often large, and complex requiring multiple teams and may have high technical or political risk. You will support the Science Capability & Animal Health (SCAH) programme by overseeing the digital delivery of the vision for the programme, and both support and coach the delivery team.


• Programme management of the SCAH DDTS workstream. This will have a large digital component, and also include oversight of the Information Communications Technology (ICT) plan. You will work in partnership with the SCAH Digital Transformation Lead.

• Agile delivery management of the digital requirements needed to achieve the SCAH business case outcomes and user needs.

• Based on the ‘product backlogs’ and in collaboration with subject matter experts, define/own an integrated delivery plan; covering discovery, alpha, beta, live, and within this, the design, build, support, and iteration of digital solutions/cross cutting technology capabilities.

• Champion best practice delivery techniques such as user centred design, minimum viable products, continuous integration, continuous delivery, iterating on user value/feedback/insight.

• Work with the supplier chain management team to define supplier requirements and supply chain set up for delivery, and then delivery management of supplier work.

• Support the evolution of the future culture through design of interim and future DDTS operating models, with strong connections across the DDTS function to drive collaboration and reuse, namely Group Infrastructure and Operations, Innovation, Major Projects, Digital and Assurance.

• Service/Capability level spend control approvals, adherence to Government service standards, and joint lead on service assessments as appropriate.

• Creating the environment in which digital delivery can succeed.

Skills and Experience

• Leadership – You have experience of leading diverse teams within complex projects, including coaching and mentoring teams. You have an ability to motivate, inspire and guide others, including peers and more senior colleagues, to deliver in an uncertain and fast paced environment.

• Agile and Lean practices – You know how to coach and lead teams in Agile and Lean practices. You are a recognised expert that advocates these approaches, continuously reflecting and challenging the team. You can create or tailor new ways of working; you are always innovating.

• Commercial management – You can act as the escalation point and resolve large or high-risk commercial management issues. You know how to coach others in appropriate commercial management.

• Communication skills – You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. You can speak and represent the community to large audiences inside and outside of government.

• Financial management – You know how to influence or create budgets that are complex (this could be across an organisation, programme or product view). You can manage the budget you are given and make it work.

• Life-cycle perspective – You know how to successfully lead teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You know how to coach others. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle.

• Maintaining delivery momentum – You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues.

• Planning – You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across services and coordinate delivery. You know how to coach other teams as the central point of expertise